ChatGPT is a chatbot by OpenAI; it’s a free service to answer the queries asked by a user. While the chatbot works well all the time, there are some instances when it started giving errors to the users. One of them is Error Code 1020, and in this article, you will learn how you can fix Error Code 1020 in ChatGPT.
What is the Cause of Error Code 1020?
Error Code 1020 occurs when the website prevents you from accessing it, and if you are seeing it on ChatGPT, you will see it with the error message stating, “Access Denied Error Code 1020. You do not have access to chat.openai.com. The site owner may have set restrictions that prevent you from accessing the site.”
There can be various reasons why you are seeing this error while trying to access ChatGPT. Today, you will see some of the best troubleshooting methods to fix the issue.
How to Fix Error Code 1020 on ChatGPT?
Log in to ChatGPT
If you are redirected to a ChatGPT page, then you need to check whether you are logged in to the website or not, as many users have reported that they are getting the error because they are not logged into ChatGPT.
Check Your Internet
If you are logged in to the platform but still see the error, then check whether you have a good internet connection or not, because if your internet speed is too slow, you will get the error on the platform.
To check your internet speed, visit a speed checker website like speedtest.net and check your download speeds. If it’s low, switch to a stable network.
Clear Browsing Data
You can also try clearing the cache of the browser. Below are the steps to clear the browsing data in Chrome.
1. Open the Chrome browser and tap the three-dots icon at the top.
2. Select Settings from the options that appear.
3. Tap on Privacy and Security.
4. On the right panel, click Clear Browsing Data.
5. Select all the checkboxes.
6. Finally, click on Clear Data to clear browsing data.
Connect or Disconnect from a VPN
If you are connected to a VPN service, then you need to turn it off as it might be the reason for the issue, while if you are not connected to a VPN, then try using a VPN server as it helps many users in fixing the issue.
Check if OpenAI is down
There are also chances that the OpenAI services are down. Follow the below steps to check the server status.
1. Open an outage detector website like Downdetector.
2. Search for OpenAI and hit enter.
3. Now, check the spike in the graph.
4. If the OpenAI ChatGPT servers are down, wait for some time.
Use Another Browser
If none of the methods work for you, then you need to try accessing the ChatGPT website from another browser, as the issue might be related to the browser and that’s why you are getting the issue.
(Resolved) Error Code 1020 on ChatGPT
So, this was all about how you can fix error code 1020 on ChatGPT. I hope you find this article helpful; share it with your friends and family if it did.