The BOB World app allows Bank of Baroda customers to use the internet banking facility on their smartphones 24×7. If you are landed on this article then you probably faced the issue where the app is unable or process your request, and in this read, you will learn 4 ways to fix BOB World Unable to Process the Request, Please Try Again issue.
How to Fix BOB World app’s “Unable to Process the Request, Please Try Again” Issue?
The BOB World previously known as mConnect+ or mConnect Plus works very well all the time but there are instances when it got stuck on the login screen and one of the most common errors that users have reported is “Unable to Process Request”. In this article, we have added ways to fix the issue.
Correct Date and Time Manually or Automatically
If the date and time are not correct on your smartphone then you might face the Unable to Process Request error message on the BOB World app. Hence, we suggest you, change and correct the date and time. Below are the steps to do so.
On Android: Open the Settings app on your Android phone > Navigate to System Settings or Additional Settings > Select Date & Time > Manually set the correct date and time or enable the toggle for Set time automatically.
On iPhone: Head over to the Settings app > Go to General > Tap on Date & Time > Correct the date and time or turn on the toggle for Set Automatically.
Clear Cache Data
If correcting the date and time does not fix the problem then you need to clear the cache data of the BOB World app. Here are the steps by which you can clear the cache.
On Android
1. Open the Settings app on an Android phone.
2. Go to Apps > Tap on Manage Apps or All Apps or See All Apps.
3. Select the BOB World app from the list.
4. Click on Manage Storage or Storage & Cache or Clear Data depending on your phone model.
5. Finally, click on Clear Cache.
On iPhone
1. Navigate to Settings app > General.
2. Tap on iPhone Storage and select the BOB World app.
3. Finally, click on Offload App and confirm it.
Enable All Permissions
If you have not given the necessary permissions to the app then might misbehave and show you an error message. Hence, we suggest you, enable all the permissions if you don’t know which one is necessary. Below are the steps by which you can achieve the same.
On Android: Press and hold the BOB World app > Tap on the ‘i’ icon > Select App Permissions > Finally, enable all the permissions one by one.
On iPhone: Open the Settings app > Scroll down and tap on BOB World > Enable all the permissions.
Update the BOB World App
If the above methods do not work then you need to update the BOB World app. Below are the steps by which you can download the latest version of the app.
1. Open the Play Store or App Store on your phone.
2. Search for BOB World or directly visit this link (Android, iPhone).
3. If there is an update available, tap on the Update button.
Wrapping Up: BOB World Unable to Process the Request
This was all about how you can fix the problem of BOB World‘s Unable to Process the Request error. I hope you find the article helpful; if you did, share it with your friends and family.
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